Privacy Policy

Last Updated: October 23, 2025

Thank you for choosing ICOWEB (“we,“ “our,“ or “us“). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name, email address, phone number, and company name
  • Project requirements and business information
  • Payment information (processed through secure third-party payment processors)
  • Communications and correspondence with us
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent
  • Geographic location (country/city level)
  • Other standard web analytics data

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience
  • Analyze website usage
  • Personalize content
  • Remember your preferences
  • Facilitate site functionality

You can modify your browser settings to decline cookies, but this may affect website functionality.

2. How We Use Your Information

We use your information for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send transaction notifications
  • Respond to inquiries and provide customer support
  • Send administrative information
  • Send promotional communications (with your consent)
  • Monitor and analyze usage patterns and trends
  • Protect against unauthorized access and legal liability
  • Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information in the following situations:

3.1 With Your Consent

We may share information with third parties when you consent to such sharing.

3.2 Service Providers

We may share information with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.

3.3 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

3.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests.

4. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Objection: Object to the processing of your information
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your information
  • Withdrawal of consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@icoweb.com.

7. International Data Transfers

We are based in Nigeria and may process, store, and transfer information in Nigeria and other countries. By using our services, you consent to this transfer of your information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.

11. Project Confidentiality

We understand the sensitive nature of development projects. All project details, source code, design assets, and business information shared with us are treated as strictly confidential. We implement:

  • Confidentiality agreements with all team members
  • Secure development environments
  • Restricted access protocols for client projects
  • Secure file transfer methods

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

ICOWEB

Okahia Estate, East West Road

Port Harcourt, Rivers, Nigeria

Email: icowebagency@gmail.com

Phone: +234 703 085 0395